We ship with PostNord and door to door courier services which provide secure and easy trackable methods of shipping. If your package gets lost in transit we will do everything we possibly can to assist you.

We cannot be held responsible for packages once proof of delivery is generated. Once the carriers have hold of the package we cannot be responsible for delivered items that have been lost or stolen.

We aim to dispatch all orders within 1-3 working days after the order has been confirmed, excluding holidays and weekends. When ordering from outside Finland, please allow up to 14 days for delivery.

Please note that we are unable to affect the delivery times of courier services, PostNord or Posti. We ship orders worldwide and both delivery times and prices may vary depending on the shipping country.

If you are making the purchase of the products from a country outside the European Union, you will only be charged for product price and delivery. NOTE that the import charges will be on your responsibility. Such import charges may include, but not limit to: import duties, customs and local sales. Payment of these may be necessary to release your order from customs on arrival. Please contact your local customs service for further information.


Delivery time and price may vary depending of the location and the products delivered.

The products will be delivered to the address provided by the customer in the order. Estimated delivery times and charges are indicated here below. As a customer you are able to choose our service provider and the delivery method according to your needs when proceeding with you order and payment in the check-out.

Please note that all orders might have a slight delay during sales campaigns and Christmas holidays.

You can also choose hálo store pick-up from Fredrikinkatu 24, 00120 Helsinki as delivery method, it is free of charge!


Shipping method: PostNord - MyPack Collect
Delivery price: 6,90€
Order will be delivered to the nearest pickup point within 1-3 working days from the day the order is placed. 

Shipping method: PostNord - MyPack Home
Delivery price: 10,90€
Order will be delivered within 1-3 working days from the day the order is placed.


Shipping method:

PostNord - MyPack Collect international
Delivery price: 15€

PostNord - MyPack Home international
Delivery price: 25€

Order will be delivered within 3-8 working days from the day the order is placed.

Rest of the world

Shipping method: DHL Standard / DHL Express / UPS / FedEx
Delivery price: 35€
Order will be delivered within 3-8 working days from the day the order is placed.